Goodbye California

Goodbye California

With sadness and excitement, I say, goodbye California (at least for now). Three years ago, we arrived in Irvine, California, knowing nothing about Orange County, other than what I’d seen on that Housewives show. I expected to find droves of women with pronounced plastic surgery, caked on makeup, fake lashes and expensive (slightly tacky) clothing. I…

J. Crew Return Policy: A Good Return Policy Makes Customers Return
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J. Crew Return Policy: A Good Return Policy Makes Customers Return

The J. Crew return policy is awesome! A retailer’s customer service is measured when a purchased item breaks or you have trouble locating an item.  A welcome greeting is certainly appreciated but amounts to friendly banter rather than actual service. Getting the tough stuff right – a fair return policy – is all that really matters…